No problem. Email us at firstname.lastname@example.org Or, if you prefer, you can fill out a ALPHABETDEAL Return Form while logged into your ALPHABETDEAL.COM Member Account and one of our Customer Loyalty Representatives will be in touch with you. Once you let us know, we'll send you a postage-paid return label to your email address. All you have to do is print, attach to your order, and bring it to a post office, and you'll be getting your full-value refund in no time! Using Our Return Mailing Label To ensure your return is processed promptly, please use only the new shipping label.
Returns purchased from Bad Boy must be initiated within 3 days of being delivered. Returns from ALPHABETDEAL.COM Direct that have required a scheduled delivery must be initiated within 7 days of being delivered. These items will also be subject to an additional shipping charge. Returns for other furniture requiring a scheduled delivery time can only be returned within 30 days of shipping date. Seasonal items, such as patio sets and water activity items, can only be returned within 30 days of shipping date. Please note furniture cannot be returned if assembly has been attempted. Televisions over 32" can only be returned within 30 days of shipping date. Products purchased from the Computers and Electronics categories can be returned within 60 days of shipping date. Products from our Photo and Video category can be returned within 60 days of shipping date. Items from wine online cannot be returned, and are final sale.
In order to guarantee the availability of an item, traditional exchanges are not supported at this time. If you wish to change the colors, size, etc., of your purchase, please return the original item and place an order for the new item at your earliest
Furniture, Televisions, major appliances, and any items for which you have to schedule a delivery time must be returned with the original packaging and all packing materials intact, unless otherwise instructed by your delivery team. Returning these items without the original packaging may incur a restocking fee which will be deducted from your
Items marked as final sale will not be refunded. If a final sale item is defective when you receive it, you can arrange a return with us and the product will be sent to the original manufacturer for repair or replacement at the manufacturer’s discretion. If the product is damaged when you receive it, please contact our customer loyalty team within 48 hours of delivery see below for contact options. Email is Customerssupport@alphabetdeal.com, Return@alphabetdeal.com, Refurbished products are final sale. There is a 35 day warranty for exchange or repair, but no refunds will be issued for products that are marked as refurbished. If a refurbished product is damaged when it arrives, accept the package and email our customer loyalty team within 48 hours of delivery. email@example.com,
Bundled products must be returned together, in full, for a refund. Individual items purchased as part of a bundle cannot be returned. If you receive an item that is damaged or defective in a bundle, please contact our customer loyalty team as soon as possible to arrange for resolution.
Some items may be subject to a 30% restocking fee. This information will be clearly marked on the product page description under ‘ return policy.
All products sold by ALPHABETDEAL Merchant Partners are expected to be covered by the normal Manufacturer Warranty. Warranty coverage also includes the manufacturer's re-certified product warranty. To process a claim against a Manufacturer Warranty, please contact the Manufacturer directly, using your ALPHABETDEAL.COM order confirmation as your proof of purchase.